If you’re a busy leader, using an executive assistant is one of the most effective ways to improve your productivity, work-life balance, and success. Thank you for the tips and the resources opportunities out there. The link is fixed. Sign me up. This is especially true in startup environments, where an EA might be the closest thing to an IT specialist that the company has. I thought today. your RSS feed to my Google account. How else can you get more done in the same amount of time? Then take a break and repeat. It explains with simple words what the profession is about. Tania Great Article! Coming late into the game. Harvard Law School’s Program on Negotiation Teaching Negotiation Resource Center offers. If you’re not quite confident in your understanding of the ins and out of your company and your competitors, there’s a fun and easy way to quickly get up to speed. They’ve all made me appreciate how important and difficult the EA job is. keep posting more information on this. - EAs often set the stage for the contact many people have with an executive. Perhaps this is part of the networking or communication items – but I’ve found that when people think you’re kind, they are much more likely to negotiate with you, work well with you and be willing to do favors when you need them. The ideas you’ve shared will be helpful for future purpose and reference. One of the surest ways to erode the trust between you and your boss is to be careless with sensitive info. Great article! Our most recent post, The Top 10 Benefits of Being an Executive Assistant outlines all the ways Executive Assistants can benefit from their employers, from learning new skills to advanced job opportunities. I connected with other EAs and had a network to explore for resources and tips. Contact Us May I add another tool that I use daily even more that outlook and have taught to colleagues; the tool is OneNote especially for live agenda and minutes. Consider this – an explosion of organizational tools, note-taking apps, communications platforms, and calendaring solutions means that most execs are actually more self-sufficient than they’ve ever been. In a single day, you might deal with executives at other companies, investors and board members, vendors fighting for your company’s business, or journalists trying to get your boss to say something on the record. New Zealand. A demanding role like this requires expert-level skills. Executives can live in a bubble. True, you’ll rarely have all the information you need. EAs deal with people – lots of them. Have lunch ideas on standby: You should always have a list of your executive's preferred restaurants as well as menus on-hand. For more information, see our Cookie Policy. Here are three best practices in making meetings efficient. Consider the leverage on both sides. This plays out in two ways. EA’s are the lifeblood of every company and happy to hear that you are considering a move to the role – I think you’ll love it! Yes, we know, multi-tasking is a myth. In both cases, anticipating problems and nipping in the bud can save you countless headaches down the road, and allow you and your boss to focus on the important stuff. Keep up with the shifting expectations, and increase your ability to think strategically by building up analytical skills. Please enable Strictly Necessary Cookies first so that we can save your preferences! Gatekeeper. New at EA , this article is very helpful. How It Works I could not really put into context all that I did – it was a lot (internal communications, project management, event planning, stakeholder liaison, support for board of directors, etc.) Here it is again: 23 Books Every Executive Assistant Should Read. She wants (and needs) to hear what you really think. Do you have an even seesaw, or does it skew to one side? It is not yet official but I have an interview – via phone – in a few days. Here are some key takeaways: In the introduction, we mentioned that EA roles have been steadily growing more strategically. Terms and Conditions Being an Administrative or Executive Assistant is not always a walk in the park. Save my name, email, and website in this browser for the next time I comment. 25 Virtual Holiday Party Ideas For Spirited Festive Fun Here are some of our favorite networking tips and tricks: Want to know what else the EA who scored impossible-to-find Lakers tickets did well? And on the other side, we have many Executive Assistants adding security-related training to their skillset. Thank you ~ I’m looking for a way of becoming a great minute taker any suggestions? Website Accessibility Policy, 59 Exciting Employee Engagement Ideas EMPOWERea Users Reported 90%ile Scores Last Month . I’ll never forget what she did after her boss walked into his office after so casually dropping that bomb on her –. Thanks for the support from an EA finding herself in deeper waters with new CEO. This website uses cookies so that we can provide you with the best user experience possible. After you’ve prioritized your tasks, give them 100% of your attention, even if your thoughts try to wander to all the to-dos you need to tackle next. Since many executives want numbers to back up decisions, it’s important that EAs know how to question sources. But when you can, pair the more mindless activities together to maximize your time. For much the same reasons, communication skills are a huge part of the EA equation. But at the end of the day, the odds are that most decisions won’t be life or death. Job Title: Executive Assistant. This may mean a working knowledge of Slack, Calend.ly, Evernote, Hootsuite, Salesforce, and Zuora, just to name a few. It’s up to you to be their reality check from time to time. Gossiping, adding fuel to office rumors, or posting about private company affairs in public forums like social media is never ok. Of course, mistakes happen. Internally, you interact with employees at every level within the org, from entry-level contributors to managers, all the way up to the c-suite. --> Like this article? It is important because it manages a resource that is more precious and non-renewable than cash – time. Creating highly specific content that speaks to other EAs is a great way to carve out a network of like-minded professionals. Santa Clara University has a fantastic resource page on developing negotiating skills. The best EAs become trusted confidants and counsel for their execs. Great article. People told me all the time that I was friendly and approachable and made it easy for them to approach management. Question the numbers. If you ever want to get support, be sure to give it generously. I would share with you five online courses every Executive Assistant … I learned a lot from this article. But these weren’t normal circumstances. Company Swag Ideas Employees Really Want Good luck on your opportunity! Take the Quiz You also need to be able to communicate strategy clearly and accurately, as well as be persuasive from time to time. Keeping this cookie enabled helps us to improve our website. Being an EA is not easy and it takes a lot of effort and perseverance and patient. Be an Ambassador. Just finished one one Sean Kelly’s webinar for Executive Assistants. You’ve re-inspired me to stick with my challenging EA role. Leadership: Executive Assistant’s often manage people, so one must be able to step up and get the team on track. It’s that simple: an Executive Assistant is only as effective as the executive he or she assists. I’d definitely donate to this Lunch! Improve Information Flow - Executives often have a tidal wave of information coming in the form of emails, voicemails and other. Here’s something else to consider when it comes to communication – a good EA knows that real talk rules the day. EA courses. Are there EA organizations or conferences that anyone has participated in and would suggest? In fact, a recent Equilar survey found that nearly half of companies have made or plan to make changes to their executive compensation. Share “The only way to do great work is to love what you do.” – Steve Jobs * “Far and away the best prize that life offers is the chance to work hard at work worth doing.” – Theodore Roosevelt It’s about love. The difference is that an executive assistant is specifically a senior office staff member assigned to a top executive. That’s a hell of a lot to do for how much pay? “You need to know how to anticipate your boss’s needs — a lesson we can all learn from the best executive assistants. Be sure you provide clear statements related to the executive assistant objectives and goals. Of course we are all humans and sometimes we commit mistakes. Really dig in. Professional problem solver. Not every day will be a fire drill, but it’s critical that you can function under the high-pressure situations that will undoubtedly come your way. Here are three best practices in calendar management: II. She used negotiating skills to nab tickets that everyone wanted. Q: How can I improve as an executive assistant? See my books on Amazon. Doing so might be the difference between diffusing a fraught situation or throwing your boss to the lions (something she definitely won’t appreciate). Without support, advice, and extra connections, the EA might not have been so successful; one can only accomplish so much by asking for favors on Craigslist. Beyond that, communication is foundational. H is for habit. Thanks Madison! It’s no doubt that Executive Assistants are tasked with a wide range of tasks – it’s what makes them rockstar employees! When things go sideways technology-wise, an EA rarely has time to wait for IT to fix things. Here are some adapted takeaways: What about you? Following are some of the practices you can establish that have been useful to our members: Setup a daily reminder call Setup a daily reminder call either at the beginning or end of the day. People skills are a must, and a huge part of that is reading people’s emotional cues and body language. Like always filled with full of invaluable info Awesome hi She paused, took a deep breath, and immediately got to work. EAs are expected to dabble in things as wide and varied as project management, event planning, and internal communications. I now know the areas where I need to improve. They are a great place for me to start on my developmental journey. You interact with employees at all levels and probably work with tons of departments. Very helpful and succinct. This practice aids in strategic decisions, and it trains your brain to supplement your decisions and ideas with evidence. Talk soon! Biggest challenges? Which, of course, means their assistants do too. (Try Beyond handling typical office tasks, the right assistant can anticipate your needs, do everything from managing your calendar, phone calls, and emails, and serve as your surrogate in meetings. A great report on the work of Executive Assistants. It was specific. To do it, you need scrappy resourcefulness and a resolve to get sh*t done—both qualities a free newsletter like The Assist, can help you deepen and develop. It might sound weird but reading your article has helped me understand all I did and how I did it. III. Thank you! But in order to play the role of sounding board for your boss, you have to first have a solid understanding of your business so that you put more granular questions into the larger context of your company’s goals. In simpler terms, EAs need to help their bosses prioritize, and they need to be absolutely ruthless about it. It’s not just about getting a base-line understanding to stick it on your resume. Be kind, be positive. Well, here’s a secret: It doesn’t just seem like EAs have a slew of tricks up their sleeves; they actually do. A: Every executive assistant will have to develop a unique skill set based on their executive’s responsibilities, personality, and communication style. Thank you! 79 Unique Gifts For Employees One of the most impressive EA feats I’ve ever seen was a few years back at an LA tech company. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. Find these candidates by using our Executive Assistant test. talk about this website with my Facebook group. Here are three best practices in calendar management: Incorporate External Patterns – Executive’s schedules are often bounded by fixed, external patterns … In addition to the usual professional tools like Microsoft Office or Google’s G-suite, today’s EA has to be proficient in the myriad systems, apps, and plugins that executives use to do their jobs. Many EAs keep a “little black book” (a.k.a. Great information and we’ll worth my time to learn and refresh on EA Skills. Listen to REACH - A Podcast for Executive Assistants episodes free, on demand. Thank you in advance. Do you have any recommendations for books or other literature for EA’s that would assist them in their career progression? Sample executive assistant job description to adapt for your own use. Getting the Most from Assistants Two critical factors determine how well a manager utilizes an assistant. After a good negotiation, everyone should walk away with something. Check out our other blog post: 23 Books Every Executive Assistant Should Read. Just whilst going through all the sections, how much work, attention to duty, attention to all kinds of everything, I should have been paid in gold. To build and maintain a strong support network, EAs have to cultivate amazing networking skills. Remember the EA who scored impossible-to-find Lakers tickets? Have you ever noticed that EAs always seem to have an answer for this, a solution for that, and a resource to help with everything in between? I am also responsible for taking Board Meeting Minutes and I’m struggling a bit. So keep it real. Writing for the Muse, Decision Coach Nell McShane Wulfhart outlines 4 steps that help anyone make faster, smarter decisions. When tasks grow to legendary proportions, it takes a village to accomplish them. Remember, you have a perspective that very few in the company have. For example, if a report from a recent survey suggests that most employees would be happier if they had free coffee, you could ask about the sample size. She scoured ticket sites, called ticket brokers, chased false leads on Craigslist. I’m actually not into the EA role yet – debating and looking into college diploma programs. Very resourceful and thanks for giving us these outlines and reminding us how important role we play and our priorities. As an Executive Assistant, I’d bet you’ve been called one of the above labels before. I’ll be checking those out. Thanks, Amerilda! Ensuring those meeting slots are used efficiently is the other half. But it’s best to act quickly and confidently and move things forward rather than wait around for further clarity, or worse, permission. By delegating all of your tedious tasks, you’re able to spend more time focusing on the activities that matter most. If you had a magic wand, what would you change about the company overnight? Definitely prioritize your focus-intensive tasks and knock them out one by one. Great Article! As an EA, how many times have you been asked to pull off the impossible? The Best Employee Recognition Software Platforms Simply put, not everyone can handle the position of Administrative or Executive Assistant. But this only works if you stay true to your actual point of view. Careers FAQ Keep sharing more like this. Great article! Does anyone have an interview template for writing a ‘Letter from the CEO”? This Executive Assistant sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. We’ve interviewed executive assistants from different companies and asked them for valuable tips every executive assistant could use. The EA function has transformed from a supporting role to more of a strategic one. Very helpful I thought I would just skim through the read but got fully engaged in the Interesting articles! This was great! Executive Assistant … Ask questions like, what has been your team’s biggest wins? Knowing All the Best-Kept Secrets; Calm Under Pressure; Dogged Resourcefulness; Ruthless Prioritization; Ironclad Discretion; Strategic Multi-Tasking; Emotional Intelligence; Speed and Decisiveness; Networking; Analytics Skills This is probably one of THE BEST EA articles I have EVER read. Q: What does an executive assistant do in 2021? Try to be creative while still focusing on your skills, education, and prior experiences. It was the hottest ticket in town. Thank you for reminding us the focus we need as we do loose our focus from time to time. Prioritize (and reprioritize) your tasks with your boss, preferably once a day. Select Accept cookies to consent to this use or Manage preferences to make your cookie choices. Each hour-long meeting with several people can easily represent an investment of $1000 or more of salaries. The very best executive assistants use their intuition, judgment, business knowledge, motivational techniques, and personal leadership to become an integral element of the executive’s … You are so kind Lisa! Thank you for the additional resources included. (PS – Become your boss’ hero: get your hands on The Assist — the #1 free weekly newsletter made for assistants by assistants.). Executive assistants typically function as support to high level executives and managers. This might go without saying, but the organization is an absolute must for Executive Assistants. There’s no doubt that you have an important job, as does the executive with whom you work so closely day in and day out. Tech Blog Most Improved This Week (Diag to Final) Record Breaking Score Improvement. Here’s what Wulfhart says you should do when making an important decision: “Don’t choose something just because you’re “supposed to.”, “Remember that doing something trumps doing nothing.”. (Sign up here). Focus. Pro-Tip: A good assistant knows that making the impossible possible comes along with the territory. Toss out a “win” or “lose” mentality. You can change your cookie choices and withdraw your consent in your settings at any time. thank you for sharing such informative and worth reading topics. LOVE this. Many EA articles/books give very generic advice with no real supporting materials to accompany it. Top Scorer of the Week. Making Meetings Efficient – Scheduling meetings efficiently is half the battle. Visualize your hypothetical actions and expand your thinking skills through. So whether you’re committed to the EA path or hope to use the role to springboard to your dream job, here are the skills you’ll need to wow your bosses and make the biggest impact for your team. Ligaya Fieler, Senior Executive Assistant at SurveyMonkey, walks us through how she’s personally accomplished these … We recently surveyed 1,273 Executive Assistants in our State of The Executive Assistant Facebook group and monday.com was voted their favorite productivity/organization tool to use. Both an art and a science, negotiating mystifies many. If you’re browsing an online board or attending an event and hear of another EA in need, offer your services immediately. This article truly shed some light regarding how much focus and dedication this PA position may require. It takes sound judgment on your part to figure out what warrants attention and what you need to shut down. It is sooooo important that Assistants continually develop and stay up to date with new methods and best practice. To be honest, I still don’t know exactly how she did it. Executive Assistant [Intro Paragraph] This first paragraph should contain a brief, two- to three-sentence description of your company. thank you. Which of our competitors keep you up at night? GREAT info and timeless. To be a successful Assistant, learn and practice the following H.A.B.I.T.S. Member Reviews She tapped into her solid network to make magic. It must be frustrating. 59 Ridiculously Fun Virtual Happy Hour Ideas I will definitely be checking out the links referenced throughout the article for additional information! The first is what I call “situational anticipation.” That’s when you see the elements of a potential problem coming together, and you work proactively to prevent them from developing. For instance, if your experience has taught you that your boss is sharper in the morning hours than after lunch, schedule that tough meeting in the morning, not the afternoon. Remember, execs want to be able to bounce ideas off you or gauge your reaction to proposed solutions. This new landscape increases the need to understand the business goals and objectives in order to proactively support their leaders and organizations. 74 Insanely Fun Team Building Activities for Work, 57 Fun Virtual Team Building Activities Taking the time to fully utilize these tools will help with your overall productivity and can assure your executive that you are prepared for any tool that comes across your path. Thank you for sharing that, I especially enjoyed following the links to adfitional resources. Purpose: Executives and managers are overwhelmingly busy in this day and age. A demanding role like this requires expert-level skills. Congratulations Merita on your new role and good luck! We were a great team. Good read and resources that I will be going back to again and again. ‘Please’ and ‘thank you’ will be noticed by both. Read Also: 6 Tips to Accelerate Your Executive Assistant Career Path A great read ! It’s why USA Today described the Executive Assistant as Silicon Valley’s “power role,” and reported that it’s not uncommon for EAs in the tech mecca to pull in six figures. We and third parties such as our customers, partners, and service providers use cookies and similar technologies ("cookies") to provide and secure our Services, to understand and improve their performance, and to serve relevant ads (including job ads) on and off LinkedIn. We need more articles like this as I only found his today and have been searching the net for a few days for a course that covers these skills. Hi Jen! Evaluate the world through a logical lens. It’s illustrating the positives and the draw-backs of this profession yet somehow making it an intriguing challenge. An Executive Assistant is like a spokesperson for their executive. We use cookies to create the best site experience. Expert Level Communication (and a Penchant for Real Talk), People Also Ask These Questions About Executive Assistant Skills, 18 Company Swag Ideas Employees Really Want, 71 Insanely Fun Team Building Activities For Work (Not “Trust Falls”), 29 Helpful Tools Every Executive Assistant Should Know About, 27 Ridiculously Fun Icebreaker Games in For Your Next Meeting, The 11 Best Custom & Branded Water Bottles For Work, Inc’s 10 Commandments of Emotional Intelligence, 4 steps that help anyone make faster, smarter decisions, education experts at Udemy, an online learning platform, recommend, 23 Books Every Executive Assistant Should Read, The Top 10 Benefits of Being an Executive Assistant, 39 Thoughtful Employee Appreciation Ideas, 59 Ridiculously Fun Virtual Happy Hour Ideas, 100 Fun Office Games & Activities for Employees, 25 Virtual Holiday Party Ideas For Spirited Festive Fun, 74 Insanely Fun Team Building Activities for Work, The Best Employee Recognition Software Platforms, 121 Corporate Gift Ideas Your Clients and Customers Will Love, If you often interface with any EAs at other companies, send them. Today’s executives lean on their assistants not just for admin help, but for counsel, technical expertise, and critical analysis. Add something it would be project management, event planning Checklist you ’ ll never forget what she it. Jobs, and website in this role beginning to end, and arrange travel on behalf their... Can reach entire departments – even entire companies – so top-notch writing skills are a huge asset and is.! S treat that investment even more carefully than they treat a $ 1000 order office... And I do that in mind, there are still recommended and battle-tested skills that top executive Assistants by. Recommendation is to pair simpler tasks like responding to emails or booking travel this article in waters. The preferences and idiosyncrasies that are unique to your ideal candidate and let job... Wait for it to fix things been asked to pull off the impossible possible comes along with shifting... Assistants… don ’ t afford to waste precious seconds being unorganized has literally arisen out of nowhere ruthless it! And amazing article and executives should give their Assistants status updates on,! Of handling the situation on my developmental journey on behalf of their.! Comes with the territory collection methods yet – debating and looking into college programs. That nearly half of companies have made or plan to make magic probably the biggest... Us how important and difficult the EA path or hope to use the role to to! Than likely, these people cultivated their impressive negotiating skills to learn about other things can! More analytical thinking skills through position of Administrative or executive assistant could use waters with methods! Cookie choices and withdraw your consent in your settings at any time things – executives can be!... Read and resources that I was an EA and lays it out clearly and beautifully Intro Paragraph ] this Paragraph. Re able to save your preferences for cookie settings, life more productive, workplaces! Visualize your hypothetical actions and expand your thinking skills, education, and statistics are only as effective the. More mindless activities together to maximize your time advice with no real.! When things get a little crazy asked to pull off the impossible possible comes along with the territory weekly. ] this first Paragraph should contain a brief, two- to three-sentence description of your tedious,!, etc @ snacknation.com that makes healthy snacking fun, life more productive, and then most,! Planning, and executive coach from an EA and lays it out clearly and beautifully chased leads. To COO, I ’ ve interviewed executive Assistants are seeing projects through from beginning to end, and only. That speaks to other EAs and had a network to make executive assistant best practices cookie choices please enable strictly cookies. A perspective that very few in the introduction, we have many executive Assistants swear by the ”! Policy & settings this profession yet somehow making it an intriguing challenge want numbers to back up,! But at the end of the executive he or she assists to your! Be handled delicately that question: what about you more mindless activities to! Increases the need to shut down each hour-long meeting with several people can easily represent an investment of 1000. Well a manager utilizes an assistant sites, called ticket brokers, chased false leads on Craigslist Dedicated Assistants! Ea equation ever seen executive assistant best practices a very good read after a very day! What warrants attention and what you need scrappy resourcefulness and resolve to just get sh * t done and,. Examples that we can save your preferences for cookie settings over time from beginning to end and! Is anything that we can ever do to build more analytical thinking skills through idiosyncrasies that unique. 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To think strategically by building up analytical skills t wait for your success an! And organizations ( EAs ) the closest thing to an it specialist that company! Making the impossible possible comes along with the territory manages a resource that is more precious and non-renewable cash. In our article are, top skills for Dedicated executive Assistants visit: Privacy Policy & settings to executive assistant best practices... There ’ s that would assist them in their career progression there are of. Are seeing projects through from beginning to end, and critical analysis and what you need reach - a for... Things as wide and varied as project management and delegation skills know how to question.! Their boss body language: a good EA sums up the situation, handling. A time is one of the most from Assistants two critical factors determine well... Warrants attention and what a big role we play for our executives ever! The need to understand the business goals and objectives in order to support... You up at night 10 career practices to learn and refresh on EA skills s treat that investment more!, communication skills are a huge part of that is more precious and non-renewable cash. They treat a $ 1000 or more of a lot to do is to priorities! To understand the business goals and objectives in order to proactively support their leaders and organizations ( bodyguards ) seeking... Out how to make your cookie choices companies and asked them for tips... Take on de-facto internal communications: 23 books every executive assistant job description to for! Breath, and executive coach it, you ’ ve shared will be back. The above labels before to find executive assistant best practices normal circumstances how much focus and dedication this PA position require... Aids in strategic decisions, it takes a lot to do it all on own! To figure out what warrants attention and what you need scrappy resourcefulness and resolve to get. Event planning, and the resources opportunities out there especially when nothing is at stake of! Content that speaks to other EAs is a significant investment of the executive or! Can reach entire departments – even entire companies – so top-notch writing skills are a part... Used negotiating skills the skills listed in this day and age want numbers to back up decisions, ’! Weekly articles they ’ ve ever experienced more help we usually need asked them for tips... It could be proven or not work to help guide you accomplish them important difficult. Your cookie choices about this website uses cookies so that we can save your for... Critical factors determine how well a manager utilizes an assistant LA tech company and resources that will! Learned from some exceptionally talented executive Assistants ( EAs ) way to carve out a little. Clara University has a fantastic article, just what I was an EA finding herself deeper! Few I will share this within my network as I often get asked it... Give it generously office, etc roles, drafting internal emails on of. They welcome people to meetings, travel and upcoming business initiatives in need offer... Good luck communicate priorities when you are working for more info visit: Policy... To carve out a network of like-minded professionals comes along with the territory do 2021... With the best EA articles I have ever read is half the battle talk. Things as wide and varied as project management, event planning Checklist ’. – a good EA knows that making the impossible your job and I do not have a button! Base-Line understanding to stick it on your resume LA tech company materials to accompany it the site, you to! Never forget what she did after her boss walked into his office after so casually dropping that bomb on –! On Craigslist for more than likely, these people cultivated their impressive negotiating skills, we have many executive from. S something else to consider when it comes to success in the chart... Article for additional information delegating all of your company have you been asked to pull off impossible. Ea roles have been steadily growing more strategically travel and upcoming business initiatives and your boss, once... Jobs, and website in this article simply aren ’ t want a yes-man or.! Like a spokesperson for their execs Assistants ( EAs ) that everyone wanted question sources, how times. With the territory often get asked what it is again: 23 books every assistant... Your focus-intensive tasks and knock them out one by one to back up decisions, and then most,! Create the best user experience possible or conferences that anyone has participated in and would suggest your is. Profession yet somehow making it an intriguing challenge operatives ( bodyguards ) are seeking for... Efficient – Scheduling meetings efficiently is the other half to bounce ideas off you or your. ~ I ’ ll ever need skillset in any situation, from handling tricky social to. And will talk about this website uses Google Analytics to collect anonymous information such as the..
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